Terms of service

Terms of Service

Last updated: October 2, 2026

By using our website or placing an order, you agree to these terms. They are short on purpose.

1. Who we are
Nightveil is an independent online store. We are not affiliated with, endorsed by or sponsored by any film, book, studio or franchise. Our products are our own designs and are not official merchandise.

2. Orders
You must be 18 or older, or have a parent's permission, to place an order. We may refuse or cancel any order, for example if a price was listed wrong, the item is unavailable, or the order looks fraudulent. If we cancel, you get a full refund.

3. Prices and payment
Prices are in US dollars and can change at any time. Payment is taken when you order, through our secure payment provider. Orders may be checked for fraud before they ship.

4. Products and AI-made content
Our marketing is made with the help of AI. Some of the photos, videos and ads you see on this site and on social media are created or edited with AI to show what the product looks like and how it works. They are for illustration only and are not real customer footage. The product you receive may differ from the one shown, and its effect is usually not as strong or as detailed as in our videos. Size, brightness and colours also depend on your room, lighting and screen. By ordering, you accept that the real product may look different from our ads, and this is not a reason for a refund. Use the product as described in its instructions.

5. Shipping, cancellations and refunds
Our Shipping Policy and Refund Policy are part of these terms. In short: you can cancel within 24 hours of ordering; after that all sales are final, except for damaged, faulty or wrong items; delivery can take up to 40 days.

6. Payment disputes
If something is wrong with your order, email us at sklepyshopify84@gmail.com first and give us the chance to fix it. If you open a dispute or chargeback, we will share your order details, tracking and delivery confirmation, and our emails with you with your bank or payment provider.

7. Liability
Apart from the rights the law gives you, products are provided as they are. Our total liability for any order is limited to the amount you paid for it. We are not liable for indirect losses, or for delays caused by carriers, customs or events outside our control.

8. Our content
Everything on this site (text, images, videos and logo) belongs to Nightveil. Do not copy it without our permission.

9. Changes
We may update these terms at any time. The version on this page when you place your order applies to that order.

10. Contact
Email us at sklepyshopify84@gmail.com.